Terms of Commission

-Official start of a commission-

  • Only once some form of payment is made is a pending commission considered officially in effect of current deadlines.
  • If you need a commission STARTED and FINISHED by a set date, you need to make that known to me in the additional comments field. I CAN and WILL make the best efforts to work within a deadline.

-Payment and refunds-

  • Nothing beyond an approved initial sketch will be completed until  payment is received. (Full for smaller items, or partial for commissions over $100.)
  • Unpaid for sketches will be digitally marked as such.
  • Once work has started on the commission beyond the initial sketch, a FULL refund is not available, the more work that has gone into the commissioned art, the less will be given via refund.
  • A refund may be requested at any point within the commission process. When doing so, I will send along the current state of work on a commission, and inform clients of the percentage of  payment money that will be refunded.
  • I keep all payment available for refunds until a commission is completed and approved. Refunds are handled within one week of request contact.
  • If the client fails to pay in any manner during a commission for artwork, I hold the right to alter and resell any progress on the art at my discretion.
  • If I personally need to cancel a commission at any point on my own accord, a full value refund will be given, and a copy of any current artwork will be provided.
  • If I miss any deadlines agreed on AFTER any payment is made I am happy to provide a partial refund.
  • *Refunds do NOT include delays in US based shipping of physical items sent on a expedited time frame. I can only pay for faster shipping, I can’t control what happens with the Postal System.

-Making changes to the art during a commission-

  • During the initial sketch portion of a commission,  a preliminary sketch will be provided to the client based on the reference and ideas given. At this point the client can request any changes they see fit. I limit the number of times I will completely change the initial sketch before additional charges are added to total commission cost. Three (3) major revisions can be made to the initial sketch.
  • Once art has been approved during the sketch step, I accept minor changes made during in progress shots being sent. However, these are up to my discretion if the changes asked for are of reasonable request.  Asking to have a character replaced with a different one, would not be a reasonable request, having a character’s hair color changed, however would be.
  • Minor changes must be asked for in the most direct and concise manner possible. Telling me  you don’t like something about an image, but aren’t sure WHY would not count as a minor change.
  • I will not make repeat and minor tweaks in hope you’ll finally settle on a ‘better image’. Please take some time to pinpoint exactly what you want changed before asking for minor revisions.

-Communication-

  • Please make an effort to respond to emails about commissions promptly. If you do not reply to me with how you feel about my progress, I can not continue in a prompt manner myself. Clients that take extended periods to reply to these progress emails, will be moved to the bottom of the commission queue, to allow me to work on other art.
  • I make a large effort to keep the client updated on paid artwork, you have the right to contact me at any time with questions or inquires about a commission. I also try to keep commissioners up to date on anything going on that will hinder my communications with them. Communication time usually will happen within 48 hours of sending me email.
  • Please do not spam contact, I answer all paid commission email within 24 hours. If I don’t answer you question sent over a note on an off site art gallery, please wait 72 hours before contacting me elsewhere. Email is the ONLY spot I answer within a day, I DO NOT check most art sites day to day.
  • If you feel your emails are not reaching me, please do the following: Send a tweet @skulldog, then post me a contact on offsite galleries.

-Rights of use-

  • The client retains all rights to characters of their own creation used within the commissioned work. The client may repost artwork online in a respectful manner, with credit given as long as the original file is unedited and they do not share the printable PSD.
  • Commissioned artwork may only be cropped, edited, or otherwise altered for the following items:
  • Icons for use on online sites/galleries or services like AIM or Steam.
  • Small banners or signature art for personal or social, such as online art gallery sites or forums.
  • I retain the right to request removal of artwork edited in ways that do not abide by this.
  • Clients may request a watermark be added to any commissioned art to include any relevant details about characters or ideas involved before I post it online.
  • Commercial reproduction rights to commissioned artwork is not allowed in any form unless discussed prior. This includes but is not limited to: Artwork prints, book covers, game books, CD covers. Art may not be used in any way that directly provided profit to the client. I am open to discussion of selling the reproduction rights to art to the commissioner either before a commission start, or after it’s completed.
  • I retain the right to repost any commissioned artwork here on my personal web site, along with other online art archives.  I also retain the right to reuse art as part of a personal portfolio, or as examples for future commissions.
  • No prints are made of commissioned art unless this is specifically requested in some form by the client first.  If agreed on, the commissioner can request a number of prints be given to them, at the cost of shipping.
Updated: 12/01/15 : Added bullet points instead of paragraphs, and fixed one grammar error.